Acceptable Use Policy

2.1Unlawful Activity. You must not use the Platform to engage in, facilitate, or promote any activity that is unlawful under any applicable Australian or international law or regulation, including but not limited to:

(a)engaging in activity that constitutes a criminal offence;

(b)breaching any court order, injunction, or judgment;

(c)violating any applicable licence, permit, or regulatory requirement governing your trade or profession; or

(d)facilitating or participating in money laundering, tax evasion, or any activity that is prohibited by applicable law.

2.2Fraud and Financial Crime. You must not use the Platform to:

(a)engage in any form of fraud, including identity fraud, invoice fraud, or payment fraud;

(b)misrepresent your identity, qualifications, or the nature of goods or services provided;

(c)create, submit, or process fraudulent invoices, quotes, receipts, or expense records;

(d)obtain money, property, or services by false pretences;

(e)engage in any form of financial crime, including bribery, corruption, or proceeds of crime laundering; or

(f)manipulate or falsify financial records, including records generated or stored on the Platform.

2.3Spam and Unsolicited Communications. You must not use the Platform to:

(a)send unsolicited commercial electronic messages (spam) in breach of the Spam Act 2003 (Cth);

(b)send bulk, automated, or repetitive messages to clients, subcontractors, or other users without their consent;

(c)harvest or collect contact information or other data from the Platform for the purpose of sending unsolicited communications; or

(d)use the Platform's communication features to send messages that are irrelevant, excessive, or outside the scope of a legitimate business purpose.

2.4Harassment, Abuse, or Threatening Conduct. You must not use the Platform to:

(a)harass, bully, intimidate, threaten, or abuse any person, including clients, subcontractors, employees, or Tradioo staff;

(b)send or store any communication that is threatening, offensive, or designed to cause distress;

(c)engage in conduct that would constitute workplace harassment, discrimination, or bullying under applicable Australian law; or

(d)take any retaliatory action against any person who reports conduct in breach of this Policy.

2.5Deceptive or Misleading Conduct. You must not use the Platform to:

(a)engage in conduct that is misleading or deceptive, or that is likely to mislead or deceive any person, in breach of the Australian Consumer Law or any other applicable law;

(b)make false or misleading representations about your qualifications, licences, insurance, or the services you provide;

(c)create false reviews, testimonials, or records to deceive clients, subcontractors, or third parties; or

(d)misrepresent your subscription tier, entitlements, or authority to use the Platform.

2.6Intellectual Property Infringement. You must not use the Platform to:

(a)upload, store, or transmit any Content that infringes the intellectual property rights of any third party, including copyright, trade marks, patents, design rights, or confidential information;

(b)use any third-party software, content, or data on the Platform in a manner that breaches the applicable licence terms; or

(c)reproduce, distribute, or publicly display any material that is protected by intellectual property rights without the appropriate authority or licence.

2.7Scraping, Crawling, and Automated Access. You must not:

(a)use any robot, spider, crawler, scraper, or other automated means to access, index, or extract data from the Platform;

(b)use automated scripts or tools to interact with the Platform in a manner not authorised by Tradioo;

(c)attempt to access the Platform's APIs, databases, or back-end systems except through interfaces expressly provided by Tradioo; or

(d)aggregate, copy, or republish data obtained from the Platform for any commercial purpose.

2.8Reverse Engineering and Source Code Access. You must not:

(a)reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, trade secrets, or underlying structure of the Platform or any component of it;

(b)attempt to access or extract the Platform's software code, proprietary data structures, or security mechanisms; or

(c)create or use any tools designed to circumvent technical protection measures used by Tradioo.

2.9Unauthorised Access and Security Interference. You must not:

(a)attempt to gain unauthorised access to any part of the Platform, including other users' accounts, Tradioo's systems, databases, or infrastructure;

(b)test, probe, scan, or penetration-test the Platform's security without Tradioo's prior written consent;

(c)interfere with, disrupt, or overload the Platform or its underlying infrastructure, including by launching denial-of-service attacks or flooding servers with excessive requests;

(d)exploit any bug, vulnerability, or security flaw in the Platform for any purpose other than reporting it to Tradioo through responsible disclosure; or

(e)intercept or monitor data transmissions on the Platform without authorisation.

2.10Malware and Harmful Code. You must not upload, transmit, or store on the Platform any:

(a)viruses, worms, Trojan horses, ransomware, or other malicious code;

(b)software designed to damage, corrupt, intercept, or gain unauthorised access to any system or data;

(c)code designed to disable, overload, or degrade the performance of the Platform; or

(d)content that contains or activates harmful scripts or exploits.

2.11Impersonation. You must not:

(a)impersonate any person, including another user, a Tradioo employee, a client, or a public official;

(b)create an account or user profile in another person's name without their consent;

(c)falsely represent an affiliation with, or authorisation from, any organisation; or

(d)use the Platform to conceal your identity for the purpose of engaging in deceptive or unlawful conduct.

2.12Misuse of Client and Subcontractor Information. You must not:

(a)use client or subcontractor contact details, financial information, or other data obtained through the Platform for purposes other than legitimate business operations authorised by those parties;

(b)sell, trade, or commercially exploit client or subcontractor information obtained through the Platform;

(c)share client or subcontractor information with third parties in breach of applicable privacy laws or contractual obligations; or

(d)use the Platform to aggregate or build databases of third-party information for commercial exploitation.

2.13Generating False Records. You must not use the Platform to:

(a)create, submit, or store false, fraudulent, or backdated invoices, quotes, receipts, expense claims, or job records;

(b)manipulate or alter records for the purpose of deceiving any person, including clients, the Australian Taxation Office, or any regulatory authority;

(c)create records that misrepresent the value, nature, or timing of any transaction; or

(d)use the Platform's AI or automation features to generate or process documentation that you know to be false or misleading.

2.14Unlawful or Offensive Content. You must not upload, store, transmit, or display through the Platform any Content that:

(a)is defamatory, obscene, pornographic, or excessively violent;

(b)vilifies or incites discrimination against any person or group on the basis of race, religion, gender, sexual orientation, disability, or other protected attribute;

(c)breaches any applicable classification or censorship law;

(d)constitutes hate speech; or

(e)is otherwise unlawful or likely to expose Tradioo or any third party to legal liability.

2.15Breaching Applicable Laws Through the Platform. You must not use the Platform in a manner that facilitates or constitutes a breach of:

(a)the Privacy Act 1988 (Cth) or the Australian Privacy Principles, including by collecting or handling personal information in an unauthorised manner;

(b)the A New Tax System (Goods and Services Tax) Act 1999 (Cth) or other applicable tax legislation;

(c)the Fair Work Act 2009 (Cth) or any applicable state employment legislation;

(d)the Australian Consumer Law (including by making false or misleading representations); or

(e)any other applicable law, regulation, or code of conduct.

2.16Account Sharing and Credential Misuse. You must not:

(a)share your Account credentials with any person not authorised under your applicable Subscription tier;

(b)allow multiple individuals to use a single-user Account simultaneously or sequentially as if it were a shared account;

(c)acquire, use, or attempt to use another person's Account credentials without authorisation; or

(d)create multiple accounts to circumvent usage limits, feature restrictions, or enforcement actions taken by Tradioo.

2.17Using the Platform to Compete with Tradioo. You must not:

(a)use the Platform, or any data, information, or features obtained through the Platform, to build, develop, or enhance a competing product or service;

(b)benchmark the Platform for the purpose of commercially exploiting the results in connection with a competing product;

(c)systematically extract, copy, or replicate features, workflows, user interface elements, or functionality of the Platform for the purpose of reproducing or competing with it; or

(d)use your access to the Platform to solicit or recruit Tradioo's customers, employees, or contractors for a competing business.

MONITORING AND ENFORCEMENT